PRESS RELEASE No 42/2001
20 September 2001
Opinion of Advocate General Tizzano in Case C-168/00
Simone Leitner v TUI Deutschland GmbH & Co KG
ACCORDING TO ADVOCATE GENERAL TIZZANO, TRAVEL AGENTS SELLING
PACKAGE HOLIDAYS ARE LIABLE, IN THE EVENT OF NON-PERFORMANCE OR
IMPROPER PERFORMANCE OF THE CONTRACT, EVEN FOR NON-MATERIAL
DAMAGE SUFFERED BY TOURISTS THROUGH LOSS OF ENJOYMENT OF THE
HOLIDAY
The directive requires the Member States to provide in their domestic legislation for a series of
measures in favour of consumers/tourists, including compensation for damage in the event of non-
performance of the package travel contract; it does not, however, make it clear whether or not non-
material damage caused by the ruined holiday is also to be compensated.
The question arose when an Austrian family turned to the courts in their own country to sue the
company which organised the package holiday for the damage suffered during their holiday spent
in a village resort in Turkey. A few days after the beginning of the holiday, Mr and Mrs Leitner's
young daughter began to show symptoms of salmonella poisoning caused by the food served in the
club, poisoning which continued throughout the entire stay and even afterwards, completely ruining
the holiday for the whole family.
The applicants claimed that the Austrian court should not only compensate their material loss, to
which they were in any event held to be entitled by that court, but also the damage consisting of a
ruined holiday. The Landesgericht was uncertain as to whether such damage is capable of being
compensated in accordance with the Community directive and therefore considered it necessary to
refer the matter to the Court of Justice.
The Advocate General, whose Opinion is not binding on the Court, gives his Opinion today.
The role of the Advocates General is to propose to the Court, completely independently, a
legal solution to the case entrusted to them. |
Furthermore, according to the Advocate General, the concept of compensation for damage arising
from lost enjoyment of holidays is gaining ground in the legislation and case-law of nearly all the
Member States, in keeping with a general trend towards a widening of liability for non-material
damage. Finally, recognition of the damage caused by a ruined holiday is also linked to the
extraordinary development of tourism and the fact that holidays are no longer the privilege of a
restricted few, but are a consumer product for a growing number of people. The very fact that they
have now assumed a specific socio-economic role and become so important for an individual's
quality of life means that their full and effective enjoyment may represent in itself an asset worth
protecting.
Available in English, French, German, Italian and Spanish.
For the full text of the opinion, please consult our Internet page www.curia.eu.int
For further information please contact Fionnuala Connolly:
Tel: (00 352) 4303 3355; Fax: (00 352) 4303 2731
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